Useless

This app is essentially useless with my car (2016 Toyota Camry). More and more it’s saying “Could not complete request. Please try again later.” Other times it says “Unable to load data.” Usually when I turn the car on my phone asks if I want to complete the request connecting to Scout and I say yes, but it makes no difference. Sometimes turning the car off and on works and Scout reconnects, but it’s not like you can do that while on the road. Then sometimes Scout works when first turning on her car, then loses contact while in the middle of a drive—not good when you’re trying to navigate somewhere. It is wholly unreliable and I’ve had to resort to using MapQuest, a similar, far superior app I trust. I would prefer to use this app as it works with my car and puts the map and directions on the dashboard screen, but have not been able to more than 3-4 times for nearly 2 years. Each time I see there’s an update for the app I’m hopeful, but thus far nothing has made Scout reliably functional. My Toyota dealership has not been able to find a problem as Scout does link sometimes, but not every time. FTR I had this problem with my old iPhone 6 and now on my current iPhone X. Deleting/reinstalling the app makes no difference. I really wish we could just have MapQuest or some other app with the car—this one is a mess.

LauRuffian about Scout GPS Link, v1.0.59