Such a Hassle!

Why oh why would Toyota stick with such a frustrating gps system we’ll never know? I can test drive any other new vehicle w/gps & not have to have my phone plugged in. Why do I have to use my phone battery to access gps & not my Camry Hybrid battery?
Scout crashes, the keyboard is awkward, the map could use refinement, etc etc etc
Even my Toyota rep confided she never uses Scout but sticks with Waze - like I do. I hate thinking that I paid for a gps installation that I can’t & wont use.
I’ve been hoping Toyota will work out an update - software? or renov? to its many drivers who love their cars but hate Scout.
What about it Toyota?? Don’t let me be just another client you send an auto comment to call your customer service!

Catch55 about Scout GPS Link, v1.0.53