Steaming pile of disappointment

I purchased a brand new 2018 RAV4 with Entune Audio Plus, iPhone 8 with iOS 11.2.2. Every time I launch Scout GPS Link I see this error: “Could not complete request. Please try again later. (Code 200.1.0)”

I’ve followed the instructions on Telenav’s website to unpair, uninstall, etc, multiple times with the same result. The error message above is all I see, so I have a 3 week old car with inoperable nav.

But even when it briefly worked the app was terrible. First of all, it treats you like a child and doesn’t let you (or even a passenger) enter an address while moving.

Then the voice recognition is laughable: in a stopped, quiet car I said “6880 29th” and up on the screen, I kid you not, it said “figs” and proceeded to list every restaurant and shop in the area with ‘fig’ in the name. Useless!

The app constantly forgot my home address so I had to enter it manually as a destination. But when connected, the iPhone screen changes to the Scout logo and becomes inoperable. So you have to use the car’s touchscreen, which lags considerably.

Turn by turn directions were OK, but I never got the moving map to work.

While shopping for this car I test drove a Chevy Bolt with Apple CarPlay. It was paired, configured, and working in 5 minutes. There was no app to install, no account to create, and no drama. And the experience was superior in every way to this steaming pile of disappointment.

Poncho McJackson about Scout GPS Link, v1.0.45